At Intraline we value education and whether you are a Practitioner or a Patient we want to 
ensure you have the answers to all your questions. Below you will find out list of most 
frequently asked questions and their corresponding answers.

  1. What is the volume of each dermal filler syringe? Each syringe contains 1 ml.
  2. Does Intraline offer fillers with Lidocaine? Not at present. Our lidocaine fillers are currently in the final stages of testing and should be available in early 2017.
  3. What is the concentration of hyaluronic acid (HA) in each syringe? All of Intraline's dermal fillers contain 20 mg/ml of hyaluronic acid. 
  4. Where is your product manufactured? Our dermal fillers are manufactured in Sweden
  5. Is your product CE approved? Yes!
  6. Is your product FDA approved? No, the registration process for approval in the USA is expected to begin in 2017.

  7. How much is each unit/syringe? This depends on quantity purchased: Please contact our order desk at 0203 841 8000 or email sales.uk(at)intraline.com 

  8. What is the difference between Intraline One and Intraline Two? The size of the hydrogel spheres in Intraline Two are approximately 10 times the size compared to Intraline One with approximately 10,000 spherical hydrogels per ml vs 100,000 in Intraline One.

  9. What is unique about Intraline dermal fillers? With our innovative spherification process, the hydrogels created are smoother than traditional hyaluronic acid gels.

  10. What does this accomplish therapeutically? Spherical hydrogels contribute to treatment longevity and ease of injection. It is malleable once injected so can be massaged for a more natural finish.

  11. Which product is best for lips? Both Intraline One and Intraline Two can be used for lips, so it depends on the practitioner and the desired look of the client. On a per ml basis, Intraline Two results in a more voluminous appearance.

  12. What are the factors affecting the treatment result?

    a. Practitioner injection method

    b. Patient metabolism and physiology

    c. Extreme temperatures (hot beverages, sun, extreme cold)

    d. Strenuous exercise first 2 days post treatment

    e. Alcohol consumption

    f. Medications – such as blood thinners

  13. How much longer lasting is Intraline Two? We don't currently have a definitive answer due to the subjective nature of the question, but a nasolabial fold study by Dr. Sebastian Torres shows high patient satisfaction at 10 months post treatment. 

  14. What is the shelf life of your product? Dermal fillers have a 36 month expiry from date of manufacture. Purchased directly from Intraline, all of our products have an expiration guarantee, which means if you don’t use the product before the expiry date we will replace it free of charge (with proof of purchase).

  15. What are your shipping costs? Shipping within the UK is included in the price. Please contact us for delivery costs if you are outside of the UK.

  16. Do you ship to Europe? Yes we ship to all EU countries.

  17. Can I get marketing materials from you? We do supply standard marketing materials with your order. To order additional materials or to discuss bespoke marketing requests, please contact the UK office at 0203 841 8000 or speak to your sales rep.

  18. Do you have any medical papers or studies to support your products? Yes, please see our links.

  19. How do I place an order? Please call our UK office directly on 0203 841 8000 or email sales.uk(at)intraline.com

  20. Do you offer free trial product? Yes, please call our UK office directly on 0203 841 8000 or email sales.uk(at)intraline.com

  21. Do you offer training? Yes, we do offer training for dermal fillers. Please visit https://www.Intraline.com/training for additional details.

  22. When can I buy the PDO threads? We are planning to launch our threads in December 2016.

  23. What is Sea Buckthorn? Sea buckthorn is a plant extract known for its healing and rejuvenating effects on the skin. When applied topically, it is a great natural cleanser and exfoliator. It can also aid the healing of burns, cuts, wounds, sunburns, rashes and other types of skin damage. Using sea buckthorn daily can help to slow down the signs of aging by nourishing the tissues in your skin and body (source: http://articles.mercola.com/herbal-oils/sea-buckthorn-oil.aspx).

  24. Do you offer credit? Yes, we do accept credit applications and also have a program called ‘The Banked Stock Offer’. Please call our UK office directly on 0203 841 8000 or email sales.uk(at)intraline.com for more information.

  25. When are you launching Intraline Three? We will be launching Intraline Three in 2017.

  26. Which product is best for facial contouring? Intraline Two and Intraline Men are best for facial contouring.

  27. Can I set up an account with you? We will create a file for you but we will not store your card details.

  28. Do you charge VAT? Yes, we charge VAT on all EU orders. Certain orders by prescription in the UK may be zero-rated. If you are outside of the UK and are VAT registered you may request the VAT to be removed.

  29. Can I submit prescriptions? Yes, we are able to receive prescription orders.